If a customer can not get back to your store, they call 1-877-NEED-TIRES to find the nearest Best-One dealer. If the closest dealer is more than 50 miles from them, the customer is to go to the nearest tire retailer to get their problem handled. If the tire needs to be repaired, we will reimburse the customer for the repair not to exceed $15.00. If the tire needs to be replaced, they are to get it replaced and we will reimburse them the amount they paid for the tire.
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